Our jewellery is mostly made from 925 sterling silver.

We do from time to time mix some gold, brass, copper and other metals with the sterling silver.

All technical specifications for each piece will be listed on each product page for easy reference.

We have a special care guide here.

Yes, we do sell gift vouchers. D’alma & Grace gift vouchers can be purchased via our Website for amounts of $50, $100, $150. Following purchase, we will email your gift voucher to you. Gift vouchers are valid for 12 months, are non-returnable, non-refundable and cannot be redeemed for cash. For full details please refer to our 'Terms & Conditions'.

Unfortunately we are not responsible for lost items and cannot replace them free of charge. If you believe your jewellery is faulty, please let us know once received, through our Contact page. All jewellery posted is tracked with signature on delivery.

All products supplied by us are covered by warranty as prescribed by Australian consumer law. However, we do not cover negligent, damage or wear and tear over time.

It’s possible that plating can wear off over a longer period of time due to wear and tear. For this reason, it is not covered under warranty. To make the plating last longer, we recommend ensuring that it does not come into contact with abrasive surfaces or endure excessive rubbing against the skin.

See our ring sizing guide.

Make sure you select carfelly, as we do not accept retuns.

For Australian and New Zealand orders under $150, they will incur a $7 flat rate for standard shipping (includes signature on delivery). Express Post is available to purchase for $15, however only for Australian orders (there is no express option for New Zealand).

For orders $150 and over, they will be sent with FREE Australia Post Express Shipping. All deliveries are sent via Australia Post using their e-parcel service. All orders can be tracked online, using the link sent you after completing your purchase.

Please contact our friendly Customer Service Team at hello@dalmagrace.com.au as soon as possible with your order number and delivery details.

On the days we are open, as usual, we will endeavour to despatch all orders within 24hrs. Express post is delivered within 2-4 business days. But please check current Australia Post expected times here.

Regular post is 4-7 business days.

Last despatch day for pre Christmas Delivery by Extress Post is 19th December. The last date Australia Post guarantees for pre Christmas delivery (for 80% of Metro and Regional areas) is 20th December. 

For further information specific to your area, please see the Australia Post website.

We do not offer returns on change of mind.